Shipping Policy

Effective Date: January 2, 2025

At VacuumMiHitec, we strive to provide a reliable and efficient shipping experience for all our customers. This Shipping Policy outlines the shipping methods, delivery times, charges, and related details for all orders placed on our website, vacuummihitec.com. By placing an order with us, you agree to the terms outlined in this policy.

1. Order Processing Time

      • Processing Time: All orders are typically processed within 1–2 business days of receiving your order. Orders placed after 12 PM PST or on weekends and holidays will be processed the next business day.

      • Order Confirmation: After placing an order, you will receive an order confirmation email. This email confirms that we have received your order. Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking details.

      • Delays in Processing: While we strive to process orders as quickly as possible, processing times may vary depending on product availability or unforeseen circumstances such as high demand or weather-related issues. You will be notified of any significant delays.

2. Shipping Methods and Rates

We offer several shipping options to meet your needs, including both domestic and international delivery services. Shipping rates are calculated based on the weight and size of your order, as well as the delivery destination.

      • Domestic Shipping (within the United States):

        • Standard Shipping: Typically 5–7 business days
        • Expedited Shipping: Typically 2–3 business days
        • Next-Day Shipping: Orders will be delivered the next business day if placed before 12 PM PST.

      • International Shipping (outside the United States):

        • We currently offer shipping to select international locations. Delivery times for international orders may vary, generally ranging from 7–21 business days, depending on the country and customs processing.

      • Shipping Charges: Shipping costs are calculated at checkout based on the weight, size, and destination of your order. We may offer free shipping promotions for orders over a certain value, which will be noted on the website during checkout.

      • Free Shipping: Occasionally, we offer free shipping promotions for eligible orders. To qualify, orders may need to meet a minimum purchase amount. Check our website for the latest promotions.

3. Shipping Restrictions

      • Shipping Destinations: We currently ship to all U.S. states and select international locations. If we are unable to deliver to your location, you will be notified during checkout.

      • P.O. Boxes: We do not ship to P.O. Boxes for certain shipping methods (e.g., expedited or next-day shipping). Please provide a physical address during checkout for faster and more reliable delivery.

      • Customs, Duties, and Taxes: For international shipments, you are responsible for any customs duties, taxes, or import fees that may apply upon arrival in your country. These fees are determined by the destination country’s customs office and are beyond our control.

4. Delivery Timeframes

      • Estimated Delivery Times: Delivery times are estimated based on your location and the shipping method chosen. However, please note that delivery times are not guaranteed, especially during peak seasons or due to unforeseen events like weather, holidays, or customs delays.

      • Tracking Your Order: Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track the status and estimated delivery of your order.

      • Delayed Shipments: Occasionally, shipments may experience delays due to circumstances beyond our control (e.g., weather, shipping carrier issues, customs delays). In such cases, we will notify you as soon as possible, and we will work with our shipping carriers to resolve the issue.

5. Incorrect or Incomplete Shipping Address

      • Address Accuracy: Please ensure that you provide the correct and complete shipping address when placing your order. Inaccurate or incomplete addresses may cause delays or result in the non-delivery of your order.

      • Return Due to Incorrect Address: If a package is returned to us due to an incorrect or incomplete shipping address, we will contact you for the correct address and may require additional shipping fees to resend the package.

6. Lost or Stolen Packages

      • Shipping Carrier Responsibility: Once your package has been shipped and is in the possession of the shipping carrier, we are no longer responsible for any loss or theft that may occur during transit. However, we will assist in initiating a claim with the carrier if the package is lost or damaged.

      • Claims for Lost or Stolen Packages: If you believe your package has been lost or stolen, please contact us at info@vacuummihitec.com with your order details. We will help you work with the shipping carrier to resolve the issue.

7. Returns Due to Non-Delivery

      • Undelivered Packages: If a package is returned to us as undeliverable due to customer error (e.g., incorrect address), we will notify you and provide the option to reship the item for an additional shipping charge. You may also request a refund according to our Refund and Returns Policy.

      • Unclaimed Packages: If your package is unclaimed at the post office or delivery facility, it will be returned to us. You will be notified once it arrives back at our warehouse, and you can request to have it reshipped or refunded.

8. Order Modifications

Once an order has been shipped, we are unable to modify or change the shipping address. However, if you notice an error in your address or shipping details immediately after placing an order, please contact us right away. We will do our best to update the information before the order is dispatched.

9. Shipping Delays During Holidays and Peak Seasons

During high-demand periods such as holidays (e.g., Christmas, Black Friday, Cyber Monday) or special promotions, shipping times may be longer than usual. Please plan accordingly and allow extra time for delivery.

10. Changes to Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be reflected on this page with an updated Effective Date. Please check back periodically to stay informed about our shipping practices.

11. Contact Us

If you have any questions or concerns regarding our Shipping Policy, please don’t hesitate to contact us:

Thank you for choosing VacuumMiHitec. We aim to provide you with the best shipping experience possible. If you have any questions or need assistance with your order, please contact us, and we will be happy to help!